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New Member

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1 Message

Sat, Feb 13, 2021 5:28 PM

Closed

Who do I contact regarding programming cancellations?

I need proper contact information concerning possible cancellation of  programs we consider imperative to keeping our viewership

Accepted Solution

Official Solution

ACE - Professor

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6.5K Messages

2 years ago

AT&T (and any other provider) merely provides the methods to watch the programs. You'd be best by contacting the owners of the channels.

ACE - Expert

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23.6K Messages

2 years ago

CS is 1-800-288-2020 but they have no control over programming.  You can file a complaint with the BBB or FCC after the fact. 

Contributor

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5 Messages

8 months ago

If you are asking about programming that is still available, but which has been dropped arbitrarily from the ATT lineup, they don't care about your opinion or whether you remain an ATT customer. They have made it essentially impossible to complain about a programming lineup change. 

These are really stupid answers. Of course it is obvious that ATT decides what to carry. They decided not to carry OAN and AWE. Don't want to get into politics here but it was the Corporations decision for their own reasons without regard for viewer preferences.

The only reason I'm not dropping ATT is that Spectrum is just as bad and my wife can't learn how to stream TV. If you aren't interested in customer feedback on your programming decisions just say so. Don't add insult to injury with meaningless "answers".

(edited)

Constructive

Employee

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30K Messages

8 months ago

@OttoPylot  here’s another 👆👆👆👆

OttoPylot

ACE - Expert

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19.2K Messages

8 months ago

Programming is a business decision driven by how much money the provider, any provider, can make, after paying for the rights to carry the station or network. If the station or network appears to be a risky investment, or the ROI is not what the provider wants, then the contracts to carry are not renewed. The same thing happened last year with some local affiliate networks, which went dark for over a month or so because the station owners pulled the network feeds in an attempt to force AT&T to meet their demands. It's all part of the carriage agreement games that all providers play with all station/affiliate owners at one time or another. It's all about the dollars.

ACE - Professor

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6.5K Messages

8 months ago

Please don't respond to old threads.

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