ferraro1840's profile

3 Messages

Monday, September 18th, 2023 2:15 PM

WGN

I see WGN is back on my Uverse, but isn't working on 1 of my 5 tv's.

Accepted Solution

ACE - Professor

 • 

7.6K Messages

5 months ago

Here's what I'd do.

1) Give it more time.

2) Unplug everything.

Plug the gateway and WAP back in.

Wait for normal ops.

Plug the DVR back in.

Wait for normal ops.

Plug receivers back in.

Wait for normal ops before moving on to the next receiver.

3) If it's still wacky, call in.

I foresee one situation where they send a new receiver and it comes back on during the shipping process. It may be easier for you to send the new receiver back.

(edited)

ACE - Professor

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7.6K Messages

5 months ago

1) If it's a black screen, restart the receiver.

2) If it's the "We don't have an agreement" screen, that's odd.

3 Messages

5 months ago

I get the "we don't have an agreement screen.

3 Messages

5 months ago

WGN came on the tv last night, Thanks for the info.

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