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KMinKC
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Tutor

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3 Messages

Tue, Feb 3, 2015 2:29 AM

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Watch ESPN App Issue - "User Not Authorized" Error

I'm a U-200 subscriber, I get all of the ESPN channels on u-verse.  I recently moved to Kansas City from Chicago, and since the move I haven't been able to access Watch ESPN online.  I've tried from my laptop, phone and two different tablets.  I just get the User Not Authorized error.  Does anyone know how to fix this?  I don't have time to spend an hour on hold waiting for tech support.

Tutor

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4 Messages

7年前

This worked for Watch ESPN! Fabulous. I previously changed my login password to see if that would trigger a resync for the passwords, but that didn't work. I'll try this at home on my other units (Apple TV, iPad, Xbox).

 

I did have to delete and reinstall the app, since it seems that even though I logged out of my account inside the Watch ESPN app, when I logged back in (via selecting my provider) it automatically logged into my account rather than asking me for another log in name/password.

 

You may have saved AT&T a defector; too bad AT&T couldn't think of this fix.

hdaumas77

Tutor

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11 Messages

7年前

Thank you. This worked for me as well.

 

hdaumas77

Tutor

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11 Messages

7年前

LChapa35-

 

My sincere thanks for sharing your solution and I appreciate its ingenuity.

 

Everyone-

 

Pin a medal on this guy/gal!

Contributor

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1 Message

7年前

I had this probem, too.  Ultimately they said somehow my system had become "un-synched" (whatever the heck that means) and they had to "re-synch" it.  The first person I talked to, who tried everything, was not capable of doing this (not that he wasn't smart enough - he apparently did not have the access to do it); it had to go to the next level.  Once it was "re-synched," I uninstalled and re-installed the app, and it worked like a charm. Now my husband can watch the B1G Champioinship game during his conference in DC. Go Hawks!

Contributor

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1 Message

7年前

This has been the most frustrating problem for the last 6 months. Ever since I had my uverse account transferred to my new home I have not been able to use the watch ESPN app because it says "user not authorized". I have spent about 4 hours on he phone with ESPN and another 4 hours with att and both sides continue to blame each other. Pretty sad this problem can't get solved.
mibrnsurg

Expert

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20.4K Messages

6年前

@joshuapepe   Did you try this one that seems to work:

 

https://forums.att.com/t5/U-verse-Applications/Watch-ESPN-App-Issue-quot-User-Not-Authorized-quot-Error/m-p/4322224#M6248

 

The one that fixed @Traduce's problem above yours. Smiley Surprised

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Contributor

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1 Message

4年前

I have bravo app  all of a sudden it won’t let me watch any reality TV housewives Vanderpump rules dirty John it’s giving me the same error anyone  having the same issues for bravo 

Contributor

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3 Messages

3年前

Finally solved this. Discovered this completely by accident after spending two hours trying to figure it out.

 

For AT&T U-Verse- you have to create a special ID to access website like ESPN and HBOGo. 

 

So log into AT&Ts website go to: Profile--> Account Users-->Member ID or AT&T E-mail  and Select "Register for a member id".

Tutor

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8 Messages

3年前

I can not log into any third party iOS app using my att member ID.  

I can not log into the U-Verse ATT iOS app.  

The only app that i can log into is the MYATT app.  

 

This is as frustrating as it gets.  

Contributor

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2 Messages

3年前

I’m still having this exact issue: https://forums.att.com/t5/U-verse-TV-Apps/Watch-ESPN-App-Issue-quot-User-Not-Authorized-quot-Error/m...

 

Despite having the Uverse 200 package with access to espn and other channels, third party apps consistently say I do not have access to their content.

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