UverseTV STB update without notice & drastic changes to On Screen TV Guide!
During last night's (10:25pm Pacific time Oct 19th) set top box (STB) firmware update, the Channel Short Cuts function for the on screen tv guide was eliminated. That means you can NO LONGER view tv channels by category to see what's on at any given time, e.g. SPORTS, NEWS, VARIETY, MOVIES, LOCAL, GOVT, etc
There were many ON SCREEN GUIDE CHANGES for which Uverse TV customers didn't receive any notification of + TV service was interrupted for 5 to 7 minutes during tv prime time watching. Yet customers receive plenty of promotional Uverse emails, but no notification of a very serious change to the STB functionality?
Also, my Favorite channels were deleted & I had to manually restore them.
This comes <2 weeks after a Uverse Residential GW firmware update deleted the 2 WiFi networks I had configured. A tech had to be dispatched to recreate them as no one at the 800 # or any tech managers were aware of the bug in the Res GW update that deleted configured WiFi channels and reset the WiFi AP/Router in the GW to the single default WiFi network & password.