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New Member

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6 Messages

Tuesday, March 31st, 2020 5:25 AM

UVerse/Fox News not streaming

I am trying to stream Fox News on my Kindle or phone. I have been doing this since I bought UVerse last Sept. Why is this not working now?

Community Support

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232.7K Messages

4 years ago

We can help get your stream working again, @loretta1221!

Are you trying to stream Fox News from the U-verse App or a different app?

What error are you getting, or what's happening when you try to stream?

Check out our post for some general app troubleshooting you can try. We recommend trying steps 1 through 5 under How to fix your Mobile app from my Smartphone or Device.

Let us know if that helps, or provide more information so we can take a closer look.

John, AT&T Community Specialist

New Member

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6 Messages

Fox News Channel 1210 is stuck on the same video and commercial, at least three days now. Fox Business News Channel 1211 has the above error message. All other channels I have checked work fine.

Connection failed. Please check your network settings and try again. (QPE1502-N8001-R10203-NEXE.SOURCE_OPEN_TIMEOUT.Network)

New Member

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15 Messages

I have the same problem...what is the resolution?

New Member

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6 Messages

I called AT&T today and was put on hold forever. I'll try again later unless we get an answer here.

New Member

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15 Messages

A bit frustrating since all other news channels seem to be working fine.

Community Support

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232.7K Messages

Hey there, @loretta1221!

 

Were you able to try any of our U-verse TV Mobile App troubleshooting steps? If so, we were wondering if you had the chance to redownload the application, or clear the cache for your devices.

 

Let us know, we look forward to hearing back from you!

 

Donovan, AT&T Community Specialist

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Contributor

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2 Messages

1 year ago

I too can no longer stream Fox News on Google but I can on MS Edge.  Don't get it.

Community Support

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232.7K Messages

1 year ago

Glad to help you with your streaming concern, kkaitis.

 

We recommend troubleshooting Google Chrome. Clearing the cache and cookies is a good start. If the problem persists, you'll want to reach out to Google support for further assistance.

 

Let us know if you need help with anything else.

 

Aminah, AT&T Community Specialist

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