Ask a question
Tue, Mar 31, 2020 5:25 AM
2 months ago
We can help get your stream working again, @loretta1221!Are you trying to stream Fox News from the U-verse App or a different app?What error are you getting, or what's happening when you try to stream?Check out our post for some general app troubleshooting you can try. We recommend trying steps 1 through 5 under How to fix your Mobile app from my Smartphone or Device.Let us know if that helps, or provide more information so we can take a closer look.John, AT&T Community Specialist
Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.
Hey there, @loretta1221!
Were you able to try any of our U-verse TV Mobile App troubleshooting steps? If so, we were wondering if you had the chance to redownload the application, or clear the cache for your devices.
Let us know, we look forward to hearing back from you!
Donovan, AT&T Community Specialist
We're here to help, @loretta1221!
Since it looks like we will need to do some more digging to find the (Edited per community guidelines) cause of this issue, could you let us know what type of devices you are currently using, and what software update they are currently on?
We look forward to hearing back from you!
We're glad to hear everything is working again, @loretta1221!
If you ever need any further assistance, don't hesitate to reach back out. We'll be here to help!