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progman63

Teacher

 • 

19 Messages

Thu, Jul 10, 2014 2:36 AM

Uverse TV listings - new TV listings favorites?

 

Last week the Uverse TV listings page changed from the Uverse/Yahoo TV listings page to the Uverse.com TV listings page when signing in for the Web Remote Access:

 

http://uverse.com/uv/guide

 

Now there is no way to set up a favorites list on the TV listings page.

 

The only thing I can find on this new page is My Favorites in the drop-down off my Sign In which says to click on the *star* icon to add items to your favorites list (as on the Uverse/Yahoo page) but there are no *star* icons anywhere in the listings.

 

I did a search and browsed the Community forum and can not find anything about how to set up Favorites on the uverse.com TV listings page.

 

This is a pretty major feature for any TV listings web page, and is available on the set-top-box.

 

Did they really roll this new listings page out without this feature or am I totally missing it?

 

Tnx!

 

Responses

progman63

Teacher

 • 

19 Messages

6 years ago

 

Or is there any way to get back to the Uverse/Yahoo TV listing page?

 

Whenever I sign in it redirects me to uverse.com now instead of going to uversetv.att.yahoo.com.

 

Later!

 

Fox Mulder

Former Employee

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310 Messages

6 years ago

After you log in, If you go to this page: http://uverse.com/uv/ you will see tiles of shows. If you "hover" over a tile, you will see a little box pop up. In the upper right cornor, there is a "star" to check and add to your favorites.

 

Hope this helps.

 

 

aviewer

Expert

 • 

10.1K Messages

6 years ago

Fox,

No, that may be what caused the problem in the first place.

 

The original favorites were channels on the TV menu to build an abbreviated guide. These favorites were also used to build mymultiview, which is bad to use one filter for two different things. And, NOT applied to chan scan up/down buttons.

 

When the first u-verse.com was built it had favorite channels. When the Yahoo view was updated to include on-demand shows it included favorite on demand shows instead of favorite channels.

 

I posted for people to  switch to the non-yahoo version. I believe that was recently redirected to the yahoo version causing everyone to lose favorite channel selection on the guide.

 

Many people want the ability to show an abbreviated Favorites guide on the web. We also want one (or even two) button access to the favorites guide on the TV. We also want it applied to channel scan.

Fox Mulder

Former Employee

 • 

310 Messages

6 years ago

The "yahoo" version is long gone. It appears you can only favorite a show and not a channel. That's what I discovered poking around in it for the OP.

 

It won't let me post a screen shot.

 

go here: http://uverse.com/uv/ and hover over a title.

 

 

aviewer

Expert

 • 

10.1K Messages

6 years ago

Here is the screen I got -

Screen Shot 2014-07-10 at 12.00.09 PM.png

 

RE: It appears you can only favorite a show and not a channel. That's what I discovered poking around in it for the OP.

 

Yes, that is the problem. Please bring back favorite channel guide.

 

JefferMC

ACE - Expert

 • 

16.9K Messages

6 years ago

I don't seem to be able to favorite a show or a channel.

 

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Fox Mulder

Former Employee

 • 

310 Messages

6 years ago

are you logged in?

Fox Mulder

Former Employee

 • 

310 Messages

6 years ago

 

I cannot post a screen shot.

 

sorry

aviewer

Expert

 • 

10.1K Messages

6 years ago

Just go to uverse.com You do need to sign-in to do anything. After signing in the mouse over a show produces a box with a star to identify it as a favorite, so you can find it quickly.

 

The guide is under TV listings & does NOT have the ability to filter by favorite channels that it used to have.

JefferMC

ACE - Expert

 • 

16.9K Messages

6 years ago

I have tried it logged in and logged out.  Under TV Listings, placing the mouse over a show causes the show's cell to be highlighted, but nothing more..  Clicking in the show cell opens up a full screen overlay where I can see other showings and has the record buttons (even when not logged in).

 

I see this in both IE 9 (which it tells me isn't a supported browser) and Chrome.

 

I cannot screen capture the hover effect, but this is what it looks like when not hovering:

 

Capture-uv-tv-listings.PNG

 

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
aviewer

Expert

 • 

10.1K Messages

6 years ago

Jeffer - No, it does not apply to on-line shows. It applies to on-demand shows. 

on the main page - uverse.com appear on-demand shows as if they were tape or DVD boxes. Mouse over those & you will get a pop-up with star on top-right. Once you mark one or more, click on your name in the upper right & the pull-down menu will  include My Favorites that you click to get your list of on-demand favorites.

JefferMC

ACE - Expert

 • 

16.9K Messages

6 years ago

I'm not sure how we got from favorite channels to favorite OnDemand programs.

 

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
aviewer

Expert

 • 

10.1K Messages

6 years ago

We got there because the software went there. The software went there because the people designing it have no clue about hat it is.

progman63

Teacher

 • 

19 Messages

6 years ago

 

Yeah, I want to set up a list of channel favorites like you can on the DVR and on the Uverse/Yahoo listing.

 

I was on the Uverse/Yahoo listing until just last week. Then I started getting redirected to uverse.com

 

 

Contributor

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2 Messages

6 years ago

I want to join the list of those upset by the loss of the ability to select favorite channels in the new browser-based UI. I don't like scrolling through pages of channels I never watch to look at the ones I do watch. Bad oversight not to keep that feature, U-verse!

Also, I don't care much for the larger rows in the new format. You see fewer channels at a time on the screen. But I'll settle for the larger rows if ytou bring back the favorite channels feature!