U-verse TV Freezes for 5-10 seconds every 3-7 minutes

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@HyndeSyte2020 wrote:

I have run the troubleshoot over and over and keep getting redirected to the community forums. I need a resolution for this issue. I signed up for U-verse on 7/31/2015 and this problem started 7/11/2015.

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If you happen to have a 510/589 RG, IPv6 causes disconnects, rebooting and browsing problems.

Disable IPv6 in the RG's Gui. http://192.168.1.254/

Good luck 😉

Chris
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I Call It Like I See It, Simply a U-verse user, nothing more

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@HyndeSyte2020 wrote:

I have run the troubleshoot over and over and keep getting redirected to the community forums. I need a resolution for this issue. I signed up for U-verse on 7/31/2015 and this problem started 7/11/2015.

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Can you tell us a little bit more about your configuration?  Do you have Wireless TV Receivers or wired?  Does it happen on all your TV receivers or just one of them?  Do you have things other than your U-verse IPTV gear connected to your Residential Gateway?  If so, what and how?