HBO Max - where HBO meets so much more!

New Member


1 Message

Sat, Apr 4, 2020 10:47 PM

U-Verse Remote

U-Verse TV remote channels will change randomly why?


Brand User

New Member


121.1K Messages

2 months ago

We'd love to help you get your remote control working properly, @gale5966.

Are you sure that there is nothing blocking the signal? Are you sure that the keys on the remote control are not pressed or locked down?

To get started, please replace the batteries, reset your receiver and then reprogram the remote control to see if that helps.

You can also view this forum article to get tips on how to troubleshoot your U-verse remote control.

We're here if you need further assistance!

Yetty, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.