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MIUser
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Teacher

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14 Messages

Sun, Jun 14, 2015 4:19 PM

Uverse Online Error Code QP1507

Something changed about a week ago, and now my Android Uverse app won't streat live tv. It repeatedly gives me Error QP1507. What to do?

Contributor

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3 Messages

7 y مضت

Me too... What to do? Find another service provider. Sorry, but uverse has gotten worse, and more expensive, over the years.looking for alternatives...

Community Support

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6.7K Messages

7 y مضت

 

Hi MIUser & dzar,

 

 

Thank you for making us aware of this issue, we will begin investigating further. Please send us a PM at ATTU-verseCare and include your account, and phone number to be able to gather more information and help you resolve this.

 

 

ATTU-verseCare

MIUser

Teacher

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14 Messages

7 y مضت

Hello there! Thanks so much for your follow-up. What is the status of
resolution of this error code. It's been two months now! Many thanks! Terry

Contributor

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1 Message

7 y مضت

I'm getting this error constantly. I find it funny that after 2 months, no one cares to provide an update. Luckily my contract expires in a few weeks. My router constantly reboots, the app never works, and I'm paying way to much money!

Contributor

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1 Message

7 y مضت

I get QP1507 errors on the pay stations but the free network stations seem to work. This is true for my smart phone and my tablet. This feature obviously doesn't work and AT&T should delete it from their advertisements and can the app.

MIUser

Teacher

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14 Messages

7 y مضت

Sounds like this isn't going to get fixed in our lifetime, and people are getting ready to jump ship. Are folk headed to Comcast instead? Any suggestions most appreciated. Thanks!

Contributor

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2 Messages

7 y مضت

Contributor

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2 Messages

7 y مضت

Hi I am new to Uverse but I am too experiencing the same error code on my Android devices... Please update the Apps... For all IOS device the apps is working perfectly.
JefferMC

ACE - Expert

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29.8K Messages

7 y مضت

It could be an account problem, the app does work, at least on my device.

 

You might want to try clicking this AT&T logoU-verse Customer Service link to send a Private Message (PM) to the AT&T customer service team to help you resolve your playback issue. You can expect a reply via return PM (the blue envelope envelope  in the upper right hand corner of this site, next to your name and avatar) in a business day or three.

This is a group of U-verse service specialists who are knowledgeable about U-verse and will stay with your problem until the end (instead of forgetting about it when the phone hits the cradle). Speed things up by including your Billing Account Number, and the best time and way to reach you.

MIUser

Teacher

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14 Messages

7 y مضت

Thanks so much! I'll try the PM route.

Contributor

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1 Message

6 y مضت

What is this problem and how do I solve it!? How is it that I can view a channel on one device and then when I try to switch devices, all of a sudden the channel is unavailable??
aviewer

Expert

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10.1K Messages

6 y مضت

@sxayavong09 - Magic eight ball says what channel what devices what do you subscribe to.

reholli

Teacher

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20 Messages

6 y مضت

It's pretty straightforward. Many U-verse channels are not viewable on rooted devices. The fix is not to root. I have no intention of removing root myself so for me the U-verse app is pretty much useless.
JefferMC

ACE - Expert

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29.8K Messages

6 y مضت


@reholli wrote:
...Many U-verse channels are not viewable on rooted devices....

I do not know that this statement is true, though it would not surprise me.  There are other possible restrictions, such as screen size, whether you have the device connected to a TV via HDMI.

 

reholli

Teacher

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20 Messages

6 y مضت

Believe me, the root restriction is true. I've tested this app on devices identical apart from the presence or absence of root, and that is the difference, the ONLY difference.
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