Learn how you can get the iPhone 13 now!
shannon2010's profile



1 Message

Sun, Dec 6, 2015 6:45 PM

Uverse No Signal


I recently got a new tv stand so I unplugged the DVR box to put it inside the stand and when I plugged it back in it kept rebooting. It has been a day later and it still reboots with the gears screen and then goes to a no signal screen. The power light is green and the link light is green but the HD light that is usually blue is not on. I have restarted it and unplugged all the cables and I still have a no signal screen.

ACE - Expert


20.6K Messages

6 y ago

Do a Whole House Reboot:  Unplug everything....DVR/STB/RG.  Plug in RG (modem).  Let all lights return.  Then plug in the DVR and see if it starts working.   Plug in each STB last.  Let us know.

Need help?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.