BrianDC's profile

Contributor

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2 Messages

Wednesday, January 2nd, 2019 9:43 PM

Uverse - Me Enabled Devices

I can't get my Uverse receiver to see my device (smartphone) in My Enabled Devices. My wifi, tv and everything else works fine. And I can't get the U-verse app on my phone to accept my password. I can get to it through MyATT though. I have deleted and reinstalled the U-verse app and linked the programs but nothing works  

Accepted Solution

Official Solution

Community Support

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229.5K Messages

5 years ago

Hi @BrianDC!

We'd love to help you with that! To get started, please uninstall the App, clear cache and browsing history on your device, refresh device and then re install the app.

Let us know if this helps!

Yetty, AT&T Community Specialist

Community Support

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229.5K Messages

5 years ago

Hello @BrianDC

We understand you're having an issue with your U-verse not seeing your smartphone.


What kind of error message are you receiving when this happens?

Charles, AT&T Community Specialist

Contributor

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2 Messages

5 years ago

I am not getting an error message
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