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tmburnett7344's profile

4 Messages

Tuesday, October 17th, 2023 3:45 PM

Uverse internet not allowing streaming of ESPN or FOX

Uverse internet not allowing streaming of ESPN or FOX, i get  that I'm not authorized to play the content

4 Messages

7 months ago

Former employee, I have the U200 package. It used to work fine, but something has changed . . . again.

Community Support

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232.1K Messages

7 months ago

Hi @ tmburnett7344, we understand that you are trying to access ESPN or FOX channels. We're glad to help!

 

Please let us know, what is the error message on the screen which is throwing upon that channels?

Also, let us know since how long you are unable to view those channels?

 

Looking forward for your response. Please feel free to reach out to us for further assistance.

 

JasmineS, AT&T Community Forum Specialist

 

4 Messages

7 months ago

for FOX, i bring up the foxnews.com home page, click on watch TV and the ensuing screen with a video playback box shows this error message:

Sorry, your AT&T U-verse account is not authorized to view this content.

4 Messages

7 months ago

probably been going on for about a month, i get tired of dealing with it  . . 

Community Support

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232.1K Messages

7 months ago

Hello @tmburnett7344,

 

We understand your concern with regard to FOX. Let's get the answers needed.

 

Our goal is to provide you with the entertainment you want at a good value. We had hoped to avoid any interruption of your channels, but unfortunately, our team is still working with channel owners to secure an agreement. We share your expectation and hope to bring back your missing channels as soon as possible. For latest updates, login to TV Promise.

 

Until then, the local network broadcasts can be viewed on their apps or websites.

 

To get started:

  1. Launch a network app and select a program to watch.
  2. When prompted if you have a TV provider, select Yes.
  3. From the list of providers, select U-verse TV.
  4. Sign in with your user ID and password.

Hope this helps!

 

ChrisM, AT&T Community Forums Specilaist.

Community Support

 • 

232.1K Messages

7 months ago

Hi @tmburnett7344, We understand where you are coming from, and we're here to guide you.


To take a deeper look into your concern, please meet us over a direct message in order to better assist you. To get started, please Look out for a chat notification next to the bell icon in the upper right corner of the page.

Looking forward to connecting with you.

 

Ben, AT&T Community Forum Specialist
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