Military Appreciation: Exclusive savings for military, veterans, and their families!
chefmomster2's profile

Teacher

 • 

28 Messages

Fri, May 13, 2016 12:56 PM

Uverse App spontaneously changing default receiver

I identify my receivers by the room they are in. They are all connected in my ipad Uverse app. I have set the default receiver to Living Room on my ipad as I use it there almost exclusively.

 

When I start a movie, for example, I will find that instead of playing the movie in the livingroom it will actually start it in the bedroom. That television is not even turned on! 

 

I have to "stop" the movie and reset the default. Then I can restart the film. (If I think ahead I check the default and change it if necessary to avoid this issue.)

 

There is no pattern to this issue except that it is almost always changed when I first use it in the morning. After reset it stays for several "uses" but at some point in the day it switches on me again. This happens a minimum of three times again.

 

I use the app on my iPad Air with the current IOS update.

 

Suggestions?

Community Support

 • 

6.7K Messages

6 y مضت

Hi @chefmomster2,

 

We apologize about the issues you are having. Do you notice this issue when you use a different device with the U-verse app? Also, try uninstalling and reinstalling the app to see if that helps.

 

-ATTU-verseCare

Need help?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.