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chefmomster2's profile



28 Messages

Mon, Aug 13, 2018 10:09 PM

U-verse App Favorites Failures







When I try to mark shows or channels as favorites after selecting them from the guide I get image 3. It includes the error message and an exclamation mark (!) in the star (️) that follows the title. 


My Favorites sort should look like Image 2, however, after returning to the guide from Image 3 all I get is Image 1 showing an exclamation point (!) after every channel. It returns to normal (Image 2) after I close the app and wait for several minutes before I reopen it. If I try to select a show or channel again the same thing happens. 


This occurs on both my iPhone and iPad and when tuning into either of our televisions. It has been going on for many weeks.



3 Attachments


ACE - Professor


3.7K Messages



Don't use this function too often, but I revisited it just now and it works fine. 

There are times when it’s necessary to uninstall the app and start over. 

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