
Teacher
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36 Messages
UVerse App Doesn't Show Recordings
I have a Motorola G5 Plus running Android 8.1.
1. I have to login to the UVerse app every day
2. Recordings or scheduled recordings do not show.
3. I have cleared the cache & data, uninstalled and reinstalled the app.
Accepted Solution
Official Solution
ATTHelp
Community Support
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225.5K Messages
5 years ago
Hi @jjcoker1,
Here is some helpful tips on using your U-verse App. You must connect to your U-verse TV service using the U-verse app on your smartphone. Then, use the U-verse app to:
Your U-verse TV receiver must first be set to allow communication and control from the U-verse app. These instructions guide you through that pairing process allowing you to connect to your TV using the U-verse app on your smartphone. Hope this helps!
Lafayette, AT&T Community Specialist
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jjcoker1
Teacher
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36 Messages
5 years ago
Already done. I double checked it again. Everything worked in the app until about a month ago.
I actually had not tried using my phone as the remote lately, so I did, and selected my DVR and the recordings showed up.
I'll try turning my phone off and back on and see what happens. Okay, that fixed it. Thanks for your help.
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jjcoker1
Teacher
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36 Messages
5 years ago
I am in TN visiting family. I re-connected my app to my DVR and used my cellphone as a remote at that time, and it seemed to fix the problem
Now I cannot see the recordings or schedule a recording and I still have to login every day. I cleared the cache and data again, but still cannot view or schedule a recording.
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