Uniquely for you. Preorder the new Google Pixel 6.
RobW9VK's profile

Participant

 • 

1 Message

Sun, Dec 28, 2014 4:10 PM

U-verse app does not accept my u-verse login

I just installed the u-verse app on my wifi only iPad2 running iOS 8.1.2.

 

I'm using the same login username and password that I use to login to my account on the U-verse web site, but I get the message: "invalid U-verse Member ID or password. If you created an AT&T Access ID, enter your U-verse Member ID with Access ID password."

 

"forgot password" was successful in allowing me to reset the password, so it's finding the account.

 

Why won't the app accept my U-verse login?

 

 

mibrnsurg

Expert

 • 

20.4K Messages

7 y ago


@RobW9VK wrote:

I just installed the u-verse app on my wifi only iPad2 running iOS 8.1.2.

 

I'm using the same login username and password that I use to login to my account on the U-verse web site, but I get the message: "invalid U-verse Member ID or password. If you created an AT&T Access ID, enter your U-verse Member ID with Access ID password."

 

"forgot password" was successful in allowing me to reset the password, so it's finding the account.

 

Why won't the app accept my U-verse login?

 

 


Last user w/same issue found he was using a sub account user name and when he used his main ID (same as ATT account signon name) it went thru.  Don't know if that's your problem or not. 😉

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Need help?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.