U200 Package - Not Receiving Channels As Advertised
I switched my TV package from U450 to U200 yesterday. I selected the U200 package based on the package information provided on AT&T's channel lineup page. After switching to the U200 package, all local HD channels and many cable HD channels were no longer accessible. The now-blacked out channels are all shown as included in U200 on the channel lineup page. I wasted an hour speaking with two AT&T customer reps, who both told me that those channels are not included in U200, and attempted to sell me access to the channels for an additional $10 / month. Does AT&T routinely bait and switch customers?