Skip to main content
AT&T Community Forums



1 Message

Mon, Oct 8, 2018 6:44 PM


Tv screen goes blue

So I’ll be watching tv and then tv screen will go blue before I could just go up a couple channels and then go back and it back on but now it’s taking a lot longer and what’s so  weird  Is all the other channels work fine it’s just always whatever I’m watching 


Brand User

Community Support


140.6K Messages

2 years ago

Hi @ACBama


We're happy to help! Has been happening for a while now? Try resetting your receiver by unplugging the receiver's power cord from the wall, wait 15 seconds and plug it back in. Press the power button and wait for it to reboot.


Be sure to let us know how it goes!


Aminah, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member


1 Message

a month ago

 Good morning.  My screen on tv is blue.  What would cause this?

Get started...

Ask a new question