For the mom who gives us everything - Mother's Day gifts that connects us.
Liz5zie's profile

New Member

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7 Messages

Tuesday, March 28th, 2023 2:31 AM

TV connection to internet

Service placed on voluntary suspension. When ready to reactivate AT&T cannot reactivate. Recommended calling TV company to connect WIFI. WIFI has been activated. Have not had this problem with other providers. 

ACE - Expert

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35.2K Messages

1 year ago

Can you provide a picture/screenshot of the error message on the TV?

Former Employee

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22.3K Messages

1 year ago

Does your internet work with other devices?

A vacation hold requires a minimum of 2 months.

If internet is restored and working but not Uverse receiver suggests an admin problem with releasing the vacation hold. Not an equipment issue.

New Member

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7 Messages

1 year ago

Exactly, thank you.

New Member

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7 Messages

1 year ago

JefferMC A screen shot is not possible. I have stored the TV to eventually discard, long over due.

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