New Member
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7 Messages
TV connection to internet
Service placed on voluntary suspension. When ready to reactivate AT&T cannot reactivate. Recommended calling TV company to connect WIFI. WIFI has been activated. Have not had this problem with other providers.
JefferMC
ACE - Expert
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33.1K Messages
5 months ago
Can you provide a picture/screenshot of the error message on the TV?
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my thoughts
Former Employee
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21K Messages
5 months ago
Does your internet work with other devices?
A vacation hold requires a minimum of 2 months.
If internet is restored and working but not Uverse receiver suggests an admin problem with releasing the vacation hold. Not an equipment issue.
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Liz5zie
New Member
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7 Messages
5 months ago
Exactly, thank you.
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Liz5zie
New Member
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7 Messages
5 months ago
JefferMC A screen shot is not possible. I have stored the TV to eventually discard, long over due.
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