scusamgraham's profile

Contributor

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1 Message

Sunday, August 30th, 2015 2:37 PM

TV Apps not working/syncing with U-Verse (known issue) - Is there a fix available yet?

Several people have posted in about TV apps not being able to work with u-verse, often after moving their service.

 

I am most aware of the NBCSN live extra app putting the user in a cycling loop, whereby they sign in, it returns then to the webpage with some sort of "subscription issue" error message, and the option to sign in again.

 

This is the same on the website for NBCSN.

 

Please update the community with any fixes or workarounds.

Contributor

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1 Message

9 years ago

Sling.com app on Mac is working but voice/sound is out of sync on all Sling channels. This issue began on Aug.29th 2015 and continues. Anyone know of a fix? reloading the app is not a solution, neither is restarting u-verse.

thanks

Expert

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10.1K Messages

9 years ago

@Alizer - I guess checking the STB/TV is not possible either?? Without knowing if it is happening in u-verse or after u-verse, not much can be done.

You could contact sling to ask if they have any lip synch problems. Is there a sling forum.

Could be either sling or u-verse. Very unlikely/rare for either.

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