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nitacrow's profile



1 Message

Thursday, December 6th, 2018 5:02 PM

TCM app says I am not authorized to view content

On December 5th, my TCM apps stopped working on my Samsung devices (phone and tablet) with a message that "you are not authorized to view this content. Please contact your TV provider for further assistance" I am able to view TCM on my TV and the app says I am signed in to uverse.  What is going on?

Accepted Solution

Official Solution

Community Support


232.4K Messages

5 years ago

Good Morning @nitacrow


Thank you very much for bringing this to our attention. Our techs are already aware of this problem and are working to resolve it. The current workaround is that you use the U-verse app to stream the content that you want.


If there is anything else that you need, please reach out to us again.


Matthew, AT&T Community Specialist





10 Messages

5 years ago

Except there is no Uverse app for Roku or Apple TV.

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