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Community Support

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2.6K Messages

Wed, Nov 1, 2017 7:51 PM

Streaming, Guide Info and DVR Management no longer Available via Website

Streaming is available on the U-verse app for iOS, Android and Amazon devices.  Watch your favorite shows virtually anywhere, anytime, manage your DVR and use the app  as a remote control.* More info

*Requires qualifying device and data connection.  Access to content varies by device, TV plan, and viewing location.  Data charges my apply.

 

Download the U-verse app today for your iOS, Android or Amazon devices.   

IOS (iTunes App Store)

Android (Google Play)

Amazon Fire tablet (Amazon App Store)

Amazon Fire TV (Amazon App Store)

 

Just sign in with your U-verse account credentials and start streaming!  Don't have a myAT&T sign in? Register today.

 

Channel Guide information can be found on the app as well.

 

David, AT&T Community Specialist

AT&T Help

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

Responses

Contributor

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1 Message

4 y ago

Why did AT&T recently remove the web site that customers used for years to manage the U-verse DVR remotely? 

 

Many of us either don't have a smart phone or simply prefer the convenience of use a PC.  

 

Whoever made this decision was short sited and not customer focused. 

 

PLEASE BRING BACK THIS INTERNET CAPABILITY NOW!!!  

_xyzzy_

Expert

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15K Messages

4 y ago

It's gone and only available to mobile devices with the att app.  Period.  Look at some of the already existing threads on this topic.  There's plenty of them to choose from.

Contributor

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2 Messages

4 y ago

I was just told by the chat person that it is being fixed. The portal page is also not working correctly. We’ll see……certainly is frustrating.

Tutor

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3 Messages

4 y ago

I am trying to watch ATT Uverse on my laptop through a web browser (not the uverse app). Previously (as in two weeks ago) I could google "att uverse online tv" then click on the first link, and up came a webpage with currently playing shows, and you could navigate to live tv or on demand content, I worked wonderfully. Now when I click the first link on google, it brings me to a different webpage, where they just advertise the uverse app, but no info on how to watch tv on a laptop without the app. After further looking on that site, it says you can go to DIRECT TV, and log in with your Uverse login and watch stuff there. But when I do that, it brings me back to the original ATT website with no tv in sight. Any suggestions how to watch Uverse (or DIRECT TV if they merged or something) online without the app? Thanks.

Tutor

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3 Messages

4 y ago

I just tried accessing ATT Uverse on my laptop today, and am extremely disappointed to find they have taken the service down. I don't want to use the app on my tiny phone screen. I want to watch tv on my laptop.

johnmeyer

Teacher

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15 Messages

4 y ago

I can see why a company would delete streaming, since it costs them lots of bandwidth to do that. But why would the delete the program guide? It is amazing to me how stupid product managers and engineers have become. This never should have happened. I'm sure they think, as they slowly shut down Uverse, that they will "migrate" all of us to DirecTV, which AT&T now owns.

 

But why would I stay with a company that does this to its customers?

Contributor

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1 Message

4 y ago

I can not find my AT&T TV Guide connected to my DVR. I can no longer look up shows and set up recordings from my laptop? Any help out there?

Mentor

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1 Message

4 y ago

Richard -

 

I don't use a smartphone or tablet so where does that put this segment of your customers? In the crapper is where. That's a bunch of marketing double speak saying ATT is focusing on other applications! ATT can't support a simple webpage like uverse\guide? No wonder people are cutting the cord. I'm weighing the same decision with this kind of customer appreciation.

Mentor

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12 Messages

4 y ago

Being retired AT&T I am NOT very proud of the lack of service being show to our customers (me included) by removing the u-Verse program guide/DVR access. Very poor decision making.

curiouscat

Professor

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1.9K Messages

4 y ago

U-verse.com has been retired. Don't know when, but users noticed it started on Nov 1st.

More info here.

(edited)

JadedPixie

Scholar

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224 Messages

4 y ago

I'm discovering today that Titan TV is missing a few channels in their listings. My eyes still aren't used to using these other sites. 

sirrooke

Mentor

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39 Messages

4 y ago

Which ones? Nothing jumped out at me when I scanned the listings

Teacher

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9 Messages

4 y ago

The 5th post from the top has 2 hyperlinks. The TitanTv link is OK but not as good as the discontinued U-Verse guide, but better than nothing. What's really happening here is that AT&T bought out Dish Network a while back and they are slowly doing away with the U-Verse brand. Eventually, they are going to discontinue it all together and force you to go with Dish (which requires you to put a satellite dish on your house) or you'll have to change providers. The total change might not happen for several years but it's coming. That's why they have done away with the U-Verse web site.

Tutor

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3 Messages

4 y ago

Anywhere - any time - but only on a phone or tablet.  

Tutor

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3 Messages

4 y ago

It really irritates me that a function that you have been getting as part of your service is now deprecated and taken away.  I didn't even use the live tv and streaming function of the uverse.com site 99 % of the time.  What I DID use it for, was scheduling new programming, finding new shows and managing my DVR.  All things that are terrible and take 5 times as long on the set top box clients provided with this service that I am paying for.. I have uverse 450. That means, You are getting a lot of money from me and taking services away assuming that everyone wants to stream on their iphones and not providing an alternative website just for DVR management and guide is ridiculous.  I had hoped that on 11/1 - streaming would stop from the site as indicated (bad enough) but that the rest of the site would live on.  I'm very disappointed in you AT&T - but that's nothing new.

 

P.S. Since AT&T and Directv are the same company can you have the Directv sales guys stop calling me and asking why I switched to Uverse?  That would be great.

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