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annieh's profile
annieh
20th Community Anniversary
#1 Star!
The 5th element!

Tutor

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16 Messages

Wed, Sep 1, 2021 9:39 PM

Closed

stingray music

Unable to play music on attuverse

ACE - Expert

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23.6K Messages

1 year ago

What are you seeing on channels 5100 - 5174?

annieh

Tutor

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16 Messages

1 year ago

I have looked at all channels 5100 -5174 and get nothing no sound it is like it isn't connecting

annieh

Tutor

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16 Messages

1 year ago

I do see different options for types of music and click on one pick something I want to hear but nothing plays

ATTHelp

Community Support

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204K Messages

1 year ago

We're here to help with your stingray music, @annieh.

 

 

Here is some useful information to troubleshoot your receiver. Scroll down to the Restart your receiver or troubleshoot specific issues section, and reboot your gateway to refresh your service. 

 

 

We also have some additional questions. 

  • What happens when you try to access the app?
  • Do you get any error message? (this will help determine what the issue is). 

 

Let us know if this helps. 

 

 

Elmi, AT&T Community Specialist. 

ATTHelp

Community Support

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204K Messages

1 year ago

No worries, I understand.

 

You can call Customer Service at 800-288-2020 for further assistance.

 

Thanks for contacting the community forums team. Enjoy the rest of your weekend.

 

Aminah, AT&T Community Specialist

New Member

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2 Messages

2 months ago

Search free wallpapers, ringtones and notifications and personalize your phone to suit you. Start your search now and free your phone.

ACE - Professor

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6.5K Messages

2 months ago

Awww, someone got foiled by the edit restrictions.

And now, @spicekitkat just got banned.

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