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Wed, Sep 1, 2021 9:39 PM
Unable to play music on attuverse
2 months ago
ACE - Expert
1 year ago
What are you seeing on channels 5100 - 5174?
I have looked at all channels 5100 -5174 and get nothing no sound it is like it isn't connecting
I do see different options for types of music and click on one pick something I want to hear but nothing plays
We're here to help with your stingray music, @annieh.
Here is some useful information to troubleshoot your receiver. Scroll down to the Restart your receiver or troubleshoot specific issues section, and reboot your gateway to refresh your service.
We also have some additional questions.
Let us know if this helps.
Elmi, AT&T Community Specialist.
No worries, I understand.
You can call Customer Service at 800-288-2020 for further assistance.
Thanks for contacting the community forums team. Enjoy the rest of your weekend.
Aminah, AT&T Community Specialist
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ACE - Professor
Awww, someone got foiled by the edit restrictions.
And now, @spicekitkat just got banned.
How can we improve?