
New Member
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6 Messages
Sorry, your AT&T U-verse account is not authorized to view this content
Sorry, your AT&T U-verse account is not authorized to view this content
New Member
•
6 Messages
Sorry, your AT&T U-verse account is not authorized to view this content
emmasonickley
New Member
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6 Messages
2 months ago
I am using my Samsung note 20 ultra trying to view fox news and get this message. All I did was select att uverse then the message pops up.
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ATTHelp
Community Support
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210.9K Messages
2 months ago
Hello @emmasonickley, we will be happy to offer a helping hand with your viewing question.
When you are trying to watch Fox News, are you viewing on your home Wi-Fi, or outside your residence? If it is outside your residence, then the U-Verse app can limit what you view. When you are on your home network, you should be able to view everything.
Please let us know the results.
Lani, AT&T Community Specialist
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emmasonickley
New Member
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6 Messages
2 months ago
I was at home. It was not through the app, it was just the fox news website
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ATTHelp
Community Support
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210.9K Messages
2 months ago
Thank you for that information, @emmasonickley!
We recommend attempting to clear the cache and cookies on your mobile browser. Doing this can clear any browser settings that may be causing the error. Along with that we advise resetting the password on your U-Verse account password and this can re-sync the account. This sometimes corrects the error you are receiving.
Let us know if this helps! If not, we have a few more things we can try.
CalebP, AT&T Community Specialist
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emmasonickley
New Member
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6 Messages
2 months ago
I'll give it a shot, ty
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ATTHelp
Community Support
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210.9K Messages
2 months ago
Hi, @emmasonickley!
Let us know if it works! If not, we have a few more things we can try.
CalebP, AT&T Community Specialist
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