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J

New Member

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4 Messages

Friday, December 25th, 2020 5:25 PM

Showtime Anytime Login Problems

I am an Uverse 300 subscriber, which includes Showtime. All of the sudden , I cannot login onto Showtime Anytime. User ID and password are correct. Any suggestions or ideas as to what's happening?

ACE - Professor

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7.7K Messages

3 years ago

Uninstall the app and reinstall.

@skeeterintexas any other ideas? Is this related to the known issues that (I think) you've mentioned?

ACE - Expert

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27.9K Messages

3 years ago

The Showtime app has issues. 

I've managed to log in in the past but it has kicked me off once again and when I tried to log on, I got the following message, again:

An error has occurred

https://zlp42999.vci.att.com/sps/authservice/authentication
2020-12-25T20:47:53Z
I get the same response on both my Firestick and on my iPhone.  It got fixed before.  I don't remember how.  😕
EDIT:  I deleted the app (on the Firestick), re-installed and was able to activate.  Good tip, @baseballisback 

(edited)

Teacher

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46 Messages

3 years ago

Same issue here. I’m on then get kicked off. On my Apple TV streaming device I cannot log into Showtime. This has happened several times. I have DirectTV Stream through my ATT account.  I can login there fine, but I do not have a DirectTV login.  And when I try to logon to showtime it redirects me to ATT. It’s a circular reference and I can never get to the page to make the screen code work.  I’m paying for the channel, but I cannot watch it. HBO works fine, but Showtime is a really pain!  How do I fix it?  Joe

ACE - Professor

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7.7K Messages

3 years ago

Please post DirecTV Stream questions at http://forums.att.com

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