Search feature needs attention
After several days as a new Uverse subscriber, I finally made some sense of an awful search function Uverse has. It still is bad, but boy does ATT do everything they can possibly do on every single feature to make you scratch your head in confusion.
For days, I have tried repeatedly to search for a favorite show. Let's say Shameless for example. After painstakingly finding the search function (not on the remote mind you) under the Menu/Live/Search tabs and then typing each key like I'm using a year 2000 dvr model, I finally get a list of Shameless. However, I kept repeatedly clicking on the HD options and all I got were Showtime On Demand listings. What? No matter what I tried, I could not get regular tv listings. I went into the SD listings. Same thing. The only option I could find was to click on cast and then find listings for a main character and finally could see regular tv listings. There must be something I was missing right?
Well, I was. Like much of Uverse functions, there is no real detail on most of what you are clicking. I was making a stupid mistake of selecting HD options (since that is what I subscribe to and my tv supports). I should have been selecting another line item returned when I search for Shameless. Because Uverse doesn't narrow your search down very well, you might get 5 or 7 main entries returned for your search (along with several others that have those words anywhere in the title or whatever). I had to keep clicking on every single one (usually the ones without SD or HD in the line) to FINALLY find tv listings. This is absolutely nuts. Does no one at Uverse ever test these things or get feedback?
Now that I've detailed the search confusion, let me take the chance to say that this archaic way to search is so mind boggling. Why does Uverse not allow you to search from the channel grid (put cursor on some show at 8pm and hit search and then have it find similar titles on future dates and on demand)? Or when you are viewing your recordings, again click search if you are highlighting a recording show and then let it search for more of the same? Basically, there should be a way to avoid all this time consuming navigation to the search menu area and then having to manually type every last letter of a title or actor to find something. My nieces and nephews have more advanced technology in their elementary school gadgets and classes. And yes, DISH has an amazing search function that lets you do this and so much more. You are watching something and like it and want to know when it airs again, you just hit search and you are done without interrupting anything you are doing. And of course, from there you can immediately set recordings.
Maybe I don't have a question. But in all this ranting, if anyone has any feedback on shortcuts or other search methods I am missing (I am new to Uverse after all), please feel free to share.