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2 Messages

Sun, Jul 22, 2018 2:47 AM

Screen with Red X and 13 under it.

The screen has a big red X with 13 under it.  I am assuming this is some kind of protection for minors viewing.  No minors here.  Don't know how it got turned on or how to get it off?


Accepted Solution

Official Solution


ACE - Expert


15K Messages

2 years ago

Red X #3 and #13 (same) Cannot connect to service group database. Not a box issue.


Try the troubleshooting steps described here up to non-disaster recovery. Last resort is disaster recovery.  You'll probably end up having to call tech support (800-288-2020).

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