vgbaron's profile

Tutor

 • 

7 Messages

Tue, Jul 28, 2015 6:15 PM

Remote will INCREASE volume but not decrease

I just purchased a Samsung 32" HDTV for a spare room. I have programmed the S10 remote according to instructions BUT the volume control on the remote will increase only - I cannot decrease the volume using the s10 remote. Obviously the Samsung remote works fine. I tried all the programming codes available on my list.

 

Any thoughts?

 

Thanx,

 

Vic

Accepted Solution

Official Solution

aviewer

Expert

 • 

10.1K Messages

6 y ago

@vgbaron - I believe the vol down button was the first to wear out. I always found irony in that.

 

Call in for a new remote. The remotes being shipped are S-20. There are differences in support & programming, but it should be fine for your case.

pedrochin

Guru

 • 

638 Messages

6 y ago

I found some slightly used remotes on the cheap at Goodwill.

Tutor

 • 

7 Messages

6 y ago

I think I have one of the new remotes - I'll try it on htis tv and see what happens.

 

Thanx!

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