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Mwweiss1's profile

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Sunday, March 26th, 2023 11:40 PM

Red x on my Samsung Tv

We just returned from vacation this evening and turned on the family room tv to find a large red x on the screen.  The other 2 tvs both work fine.  I rebooted the router and receiver with no success.  Then attempted to do a disaster recovery which I couldn't get it to do.  I'm not real techy so any help would be greatly appreciated

Accepted Solution

Official Solution

ACE - Professor


7.4K Messages

8 months ago

Call 800-288-2020 and ask for a replacement receiver.

Take the old one back to any UPS or FedEx store the day you get the new one. If it's the DVR, you'll lose recordings but it sounds like they're gone anyway.

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