New Member
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2 Messages
Red x and cannot get to "tv"
I held power button for 10 seconds and didn't work.
Then checked cords and tried unplugging power and nothing.
Then held down arrow ok button and power button and nothing.
New Member
•
2 Messages
I held power button for 10 seconds and didn't work.
Then checked cords and tried unplugging power and nothing.
Then held down arrow ok button and power button and nothing.
skeeterintexas
ACE - Expert
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27.7K Messages
4 years ago
Sounds like you need a new STB (or DVR).
Call Customer service 1-800-288-2020. A new receiver can be sent for a self-install. If this is your DVR, you will lose your recordings but not your schedule. You have 60 days to return the bad one via UPS or FedEx.
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