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Tue, Dec 26, 2017 11:36 PM
How do I find the page, ONLINE, that has the TV program Guide, so I could see and set up programs to record from my computer - not the tv or a phone app.
ACE - Expert
3 years ago
Sorry but all previously accessible options: guide, live streaming and DVR controls has been moved to the app.
I've reached that age where my brain went from "You probably shouldn't say that"
"What the heck, let's see what happens."
Boneheaded decision to remove the web-based Guide and DVR control. Great way to completely alienate your older customers. The web-based functionality was "OK". Your app rating is "OK". This isn't my opinion. It IS the rating people have given the app. Is AT&T (a "technology" company) proud of their 3.5 out of 5?. Hardly a mind-blowing success, is it?
Phone apps might be great for 20-somethings. For people my age, USELESS. Poking at a minuscule little keyboard with my stiff, old fingers. Trying to find a show listing in a screen 2.5" wide? One hour window of visibility? Talk about showing contempt for older customers.
How can we improve?
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