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Contributor

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2 Messages

Sun, Feb 24, 2019 7:53 PM

on demand purchase

We purchased a 2-day rental last night. This morning it does not appear to resume watching. Only appears to be purchased.

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Brand User
ATTHelp

Community Support

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125K Messages

a year ago

Hi, @shananaruns.

Are you checking under the "Your Videos" section of the On Demand menu? 

John, AT&T Community Specialist

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Contributor

 • 

2 Messages

a year ago

Well, unfortunately, it was not intuitive and we rented it from Fandango to
see it. It was important to see before the Oscar Awards last night.
Brand User
ATTHelp

Community Support

 • 

125K Messages

a year ago

Hello @shananaruns

 

We're sorry to had to view your movie elsewhere! To prevent this from happening again, try troubleshooting your receiver with the Troubleshoot & Resolve Tool.

 

Let us know if you need help with anything else!

 

Aminah, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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