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J

New Member

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1 Message

Mon, Jun 7, 2021 2:37 PM

Not able to log in on Firestick to stream live

I have 2 firesticks that I have been using  with U200 for over a year. This weekend I can not longer stream ESPN or  FX live on the newer firestick. It will ask me to log in, but then I get an authentication error. I can use the older firestick with no problem. I have uninstalled, reinstalled the apps numerous times, cleared the cache and even called support with no luck. Very frustrating. Same U-verse accounts at same location. Any suggestions?

Responses

JefferMC

ACE - Expert

 • 

22.9K Messages

2 m ago

Next time you get the authentication error, try going back and immediately retrying it.  Try at least 3 or 4 times, or until it succeeds.  That has worked for me on the two or three occasions I've had issues with ESPN authentication for a U-verse account.

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