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djaco99's profile



1 Message

Saturday, September 21st, 2019 1:10 PM


No channels on Fire TV Uverse App

I installed the Uverse app on my two firesticks and do not see any channels.  I use this same app on my Kindle fire tablet, iPhone, iPad and mac (on the same home network) and see all my channels.  I subscribe to Uverse Basic, which is mostly local channels.  Is there a setting I need to change on the Fire TV app?  What's the problem and how can I correct it?

Community Support


232.1K Messages

5 years ago

Hello @djaco99,

We're here to help!

We have a troubleshooting article on our main page in regards to troubleshooting steps for your Amazon Fire TV.
Please follow the steps to clear the cookies and cache and data for the device and try logging after.

If you're still having issues, you can find more support for your Amazon Fire device, by visiting Amazon's Device Support center, as indicated by the page.

Let us know if this helps!

Mihai AT&T Community Specialist

New Member


18 Messages

2 years ago

From the Home screen, select Settings. Note: You can quickly access Settings by pressing and holding the Home button on your remote or on the most recent version of the Fire TV Remote App. compatible device, and manage audio settings.
Try this if not working:
Press the Power button on the remote, wait for 10 seconds and then press it again. Alternatively, you can unplug the power cord from the outlet, wait 10 seconds and then plug it back in.

ACE - Professor


7.7K Messages

2 years ago

Please don't respond to old threads. As this thread is three years old, I think it's safe to say the original poster has long-since found a solution to the issue.

This thread is now closed.

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