For the latest on our response to Coronavirus (COVID-19), click here.
New to Universe...Not happy about the no TV "Reminder" feature, no Clock feature
First of all... I'm not happy that I've had to type this 3 times before getting to this point! Why does everything disappear?
Next... we just signed up for Universe (bundle package) Monday the 15th & there are some things we DO NOT LIKE! .....
1. Why can't we set the TV to start at #1004? Why does it have to start at 1, when we only watch HD channels? We do not enjoy typing in 1004 every single time. Is there a way to change the start channel in the menu?
2. Where is the REMINDER feature? No one wants to record everything...this is ridiculous!
3. No "Clock" feature? We really miss that! Still room for improvement, for sure!
Do you every "ask" your customers what features they'd like to see for the services "they pay for"? I would be happy to help!
Other than those issues, we are enjoying our new AT&T bundle services! ThX!