Mentor
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2 Messages
New on demand Format
The new on demand format is awful! The boxes look like att is trying to be like the facebook 'likes' which suck anyway. Those big boxes you are using don't tell us a thing and certainly do not make navigating the on demand list easier, they make it harder. When I finally do get to a list the font is way to small, the layout gives me a headache and we need to go through far more steps to get where we want to go. Also, when we finally get to a list of shows we now have the title of the episode rather than date it aired. Who knows the show's titles in the right order? NO ONE!!
Who comes up with these ideas must be on drugs and don't you people trial new ideas with a variety of your population? It seems like you may have had 15 year olds trial it and forget asking adults for their opinion.
"if it ain't broke don't fix it"
bmsmb
Tutor
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7 Messages
11 years ago
That's me. I'm just trying to maximize exposure.
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texasguy37
Expert
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14.5K Messages
11 years ago
No responses there either.
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Sully1c
Voyager
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2 Messages
11 years ago
Looks like AT&T fixed the software as the On Demand now is fast. Just about as fast as the old software. Hope it stays this way. I'm in Nevada - not sure how other areas are affected. Just noticed it today, so the fix must have been over night.
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Ryan456
Scholar
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164 Messages
11 years ago
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texasguy37
Expert
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14.5K Messages
11 years ago
Yes, I rebooted my receivers. On Demand and search now seem as fast as they were before the change.
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jmont64
Voyager
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1 Message
11 years ago
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MikeHinds
Tutor
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2 Messages
11 years ago
1) The On Demand interface:
Annoying, unintuitive, and nearly useless. Not to mention EXCRUCIATINGLY SLOW.
2) "More Showtimes" feature
Looks the same, EVENTUALLY, but I used to get results in one or two seconds. Now it takes THREE TO FIVE MINUTES. Also, if I select a showtime result to record, other results on the same channel are also red-dotted. (If I wait long enough.)
3) Searching for scheduled shows by title
Still looks the same, but now PAINFULLY SLOW.
4) Is it my imagination, or does the OK button now ignore my first five or ten presses? And then it's SLOW when it finally gets the message.
Why would you (ATT UVerse) do this? Do you have too many customers, and you need to get rid of about 90% of them? If so, you're on the right track.
I left comcast several years ago, and I have been very pleased with UVerse up until now. TV quality and Internet speed and reliability are still and have always been excellent. But this latest change is HIGHLY FRUSTRATING, especially in light of RECENT INCREASES IN MONTHLY CHARGES.
It was great the way it was. If you can't fix it, PLEASE just put it back.
- Mike
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mibrnsurg
Expert
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20.4K Messages
11 years ago
!. After your first right arrow, look on lower left border for 3 icons, bottom one will turn it back into a list view.
2. All searching and more showtimes have been sent to ATT for investigation and hopefully fixing. 😉
Chris
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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MikeHinds
Tutor
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2 Messages
11 years ago
Thanks, Chris. Already read several posts here and tried out the list view. It's still about one full minute per selection, which means up to five minutes before I can view the Info for a show and decided if I want to start it. But yes, it's better than the icon view.
As for the other features, and the overall sluggishness - I hope it gets corrected soon, or backed out. It was fine the way it was.
Thanks for your response!
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baseballisback
ACE - Professor
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7.7K Messages
11 years ago
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