Mentor
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2 Messages
New on demand Format
The new on demand format is awful! The boxes look like att is trying to be like the facebook 'likes' which suck anyway. Those big boxes you are using don't tell us a thing and certainly do not make navigating the on demand list easier, they make it harder. When I finally do get to a list the font is way to small, the layout gives me a headache and we need to go through far more steps to get where we want to go. Also, when we finally get to a list of shows we now have the title of the episode rather than date it aired. Who knows the show's titles in the right order? NO ONE!!
Who comes up with these ideas must be on drugs and don't you people trial new ideas with a variety of your population? It seems like you may have had 15 year olds trial it and forget asking adults for their opinion.
"if it ain't broke don't fix it"
Accepted Solution
Official Solution
texasguy37
Expert
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14.5K Messages
8 y ago
The list view us still available:
https://www.att.com/esupport/article.jsp?sid=KB419810#fbid=Uu_RHFYtnuv
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Accepted Solution
Official Solution
ATTDelia
Employee
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581 Messages
8 y ago
Hello everyone! Thanks for all the feedback on this topic, we appreciate it.
Did you know that you can change the view? You can actually switch from the ‘Poster View’ to the ‘List View’ format by following the steps below.
Users can toggle back to ‘Poster View’ using the same steps.
More info on this topic can be found at:U-verse TV On Demand display options
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Tmhcch
Teacher
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2 Messages
8 y ago
Agreed. Needs to at least have the option to switch back to the classic interface. Things take way too long to load and you can't see the titles unless it is highlighted.
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Kong57
Guru
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642 Messages
8 y ago
It is slow when i try loading the U-bar...
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beatfan4
Scholar
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153 Messages
8 y ago
Slow, Slow and slower. And has slowed down everything from changing channels to well, EVERYTHING!
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Ryan456
Scholar
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164 Messages
8 y ago
Ondemand format does not bother me that much i mostly use it watch HBO or Starz ondemand if you want full seaons of shows my advise would be to sign up for Netflix or Amazon Prime i use both and there great .
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jamileh
Former Community Manager
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5.2K Messages
8 y ago
Here's an article that can help you switch the interface - https://www.att.com/esupport/article.jsp?sid=KB419810
Thanks for the feedback on the new interface, I appreciate it!
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klatu10
Guru
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365 Messages
8 y ago
Great article! Thanks for sharing it!
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Linkgx1
Scholar
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112 Messages
8 y ago
Is there anyone for those without the new interface able to get it....or is a roll out type of thing?
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aviewer
Expert
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10.1K Messages
8 y ago
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hex731
Scholar
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275 Messages
8 y ago
Thank you for the article.Much better . I would have quit uverse if I had to use the other way.
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Tmhcch
Teacher
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2 Messages
8 y ago
Thanks for the article. It is better, but it still takes forever to load anything. Is there a fix for that too?
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Anonymous
New Member
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25.7K Messages
8 y ago
As for stating that it looks like Facebook, I would compare it more to a Android or Windows 8 Metro Interface, not Facebook.
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kgraham182
Mentor
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41 Messages
8 y ago
Anyone using a Xbox 360, have you been able to use OnDemand with the new UI. I keep getting "This video is currently unavailable or has been removed from U-Verse On Demand. Please try again later." error. OnDemand was working before the new UI, and works on the other set-top boxes.
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cclendinen
Teacher
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1 Message
8 y ago
In the last week you changed the interface for the on-demand for Uverse to a very graphical interface.
I find it very time consuming to use as comparied to the previous interface that was text based. I don't need pictures of the shows. Please return to the text based interface or give us an option.!!!!!
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