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Thu, Sep 24, 2020 8:06 PM

New box

I just got a new box that had gotten shipped out the other day and now every time I plug it in, it shows a red x and the number 3 under it, I don’t know what it means and I just want to be able to watch tv

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baseballisback

ACE - Professor

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3.7K Messages

a month ago

Did you follow the instructions to set it up?

 

I assume you got it direct from AT&T. If not, it's a stolen box. Unless the boxes come from AT&T, they will not work.

 

Call 800-288-2020 and have them send out another one.

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