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Teacher

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1 Message

Thu, Mar 16, 2017 9:41 AM

Lost Channels - March 2017

Why should I have to lose the channels that I'm paying for service we need to get this worked out so that we can go back to watching and just some of the program that we were watching

Responses

Tutor

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6 Messages

3 years ago

So I am supposed to write my congressman a letter to speed this process up...

Probably going to attach something like that on my next bill.

"Please help us protect you... we need some laws that meet our bottom line too"

AT&T paid the bills to keep the lights on for Directv so there would not be full HAM

 

Tutor

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4 Messages

3 years ago

The irony is that ATT one of the major sponsors of the NCAA which is on CBS which we don't get.

Tutor

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7 Messages

3 years ago

Tutor

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2 Messages

3 years ago

So it's ok for you to get a reduction in your billing, but wrong for U-verse to yield to extortion to me. Wait why am I even replying to your comment. It's obvious that you have no sense of nothing but the self, and any attempt at reasoning will not sway you. Smh

Tutor

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2 Messages

3 years ago

If you are an ATT customer, why would you demand they pay a higher price for access to broadcast at a much higher rate than ATTs competitors? Just asking.

Contributor

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1 Message

3 years ago

I recently switched to U-Verse and if I would have known that AT&T would not negotiate a fair agreement with the local broadcast company as other local cable providers have done I would not have given AT&T yet one more chance. I read that this is possibly a ploy to get U-verse customers to drop U-verse and switch to Direct TV. If this is the case I will drop U-Verse and go back to Comcast, even if I have to pay the early termination fee. As far as I am concerned, the consumer is the only one paying the penalty. We pay for all local channels but don't get them and our bill doesn't reflect the drop in service. You are not paying Raycom so why should we continue paying you the same as when you were carrying the Raycom stations.

Tutor

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4 Messages

3 years ago

I want to know if there are still ongoing negotiations for CBS to be returned to Uverse.  We are supposed to get the locals included in our package with uverse and with WOIO off the air we lose that local PLUS CBS shows are all gone and it is really making me want to drop Uverse because of it. There are a lot of shows we watch on CBS 

Anonymous

New Member

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25.7K Messages

3 years ago

I do not know the answer.  The only thing I can tell you is to get an over the air antenna or subscribe to Hulu which carries the shows from all the networks a day after it airs.  Also there is CBS all access and the have all the CBS shows from soaps and game shows to prime shows and in some markets they show the live stream of CBS local station which is not connected with any cable provider.  Here in Atlanta they stream the local CBS station.  You have to solve the problem yourself complaining on a public blog is not going to get the station back.

Tutor

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5 Messages

3 years ago

I have an order for uverse to be installed in three days.  I have the u300 bundle all-included, which is supposed to have HD standard.  I went to the internet's att.com/uverse, TV, Channel lineup, and it indeed shows my local CBS (zip 60714 near Chicago) HD channels included at no extra cost.  There are many comments here in the uverse user forum saying they don't get CBS.  I used the Chat option here and they say CBS is NOT included.  So internet's ATT pages show CBS is included, but internet forum says "no."  Can anyone explain/verify/confirm this??

z06gal

Teacher

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15 Messages

3 years ago

I too am having Uverse installed Wed and wondered about CBS.  I cancelled all access because CBS shows in the local Uverse schedule but would like to know definitely 

Contributor

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1 Message

3 years ago

I am not going to continue to wait for ATT to come to an agreement with WBTV * CBS.  If WBTV and CBS are not back on my April 1 I will be moving

my service back to TIME WARNER CABLE.,  I WILL ALSO BE ENCOURAGING ALL OF MY FRIENDS AND FAMILY TO DO THE SAME..  If ATT doesn't care about how many customers it looses  maybe they should reconsider their business of offering TV service is something they should get out of.  If you CANT KEEP YOUR CUSTOMERS HAPPY then go back to telephone service only.  I refuse to keep paying $260.00 each month and not able to watch CBS.

WAKE UP ATT BEFORE YOU FIND OUT JUST HOW MANY CUSTOMERS THIS LITTLE PROBLEM IS GOING TO COST YOU.

Tutor

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2 Messages

3 years ago

I believe sometime today, Sunday, the CBS channel was restored. It seems I checked last night and it wasn't available but a few hours ago I looked and was pleasantly surprised. However, that being said, I wish a more detail explanation of what transpired to reach the agreement (whatever that is) for the customers that have been without their local/national CBS station for over a week. Plus, I wonder how much of an increase, if any, will occur on any bills?

 

I know, I am being pessimistic, but sometimes I do get pleasantly surprised when increases do not happen. Mainly I am just happy that CBS has been restored - I have so missed my local news station. It isn't the same watching other local networks or looking on line.

 

 

Teacher

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6 Messages

3 years ago

Check your TV's. My CBS & ABC just came back for this KY-NC game. Thank goodness & hope it stays.

Teacher

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6 Messages

3 years ago

TV channels are back right now!! 🙂

Teacher

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8 Messages

3 years ago

So ATT and Raycom have reached an agreement and we now have our local stations available again on Uverse.  I believe this was due to all the comments and complaints from ATT customers  - THANK YOU for speaking out.  I did get a notice from Raycom.  Would like to see something from ATT that addresses how they will compensate customers for their inconvenience!