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Mentor

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3 Messages

Fri, Jul 5, 2019 4:33 AM

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Loss of channels

AT&T has failed to properly prepare for the  anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in service. We set up another TV(purchased an antennae) that would give us this basic channel for the interim - assuming we will get the channel back at some time in the future!  I think it's time to contact other providers who can provide continuing service that we PAY for and don't get with AT&T.

Responses

Juniper

ACE - Expert

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23.9K Messages

2 years ago


@navy65 wrote:

When, if ever, can we expect to get the local NBC affiliate back on?????  Paying a premium price and not getting a lot of the shows I used to watch every day.


When your local NBC affiliate gives the feed back to DirecTV. As normal they are wanting to raise costs further. DirecTV, as well as many of us customers, are against locals continuing to raise costs for channels that are over-the-air (OTA) free. http://promise.directv.com/keeping-you-connected-to-your-local-stations/

 

For example: "We want to get KVIQ and KIEM back into your lineup as soon as possible. The stations’ owner, Northwest Broadcasting, charges more than nearly every other station owner to allow anyone to keep its stations like KVIQ and KIEM. But Northwest wants to be able to collect those same high fees on behalf of other stations it may own in the future. The fact is that you can watch all of the same shows for free over the air on channels 17 and 3 and often via cbs.com and nbc.com or the CBS and NBC apps."

 

Most of us go to a pay TV provider for the channels we cannot get otherwise, not our free locals. Plug in a antenna into your TV to get the free broadcast. Also DirecTV is testing a new accessory the Local Channel Connector (LCC). The LCC would connect your antenna directly to the HDDVR so you wouldn't have to change inputs and can even record from the OTA channels. Testing in Las Vegas and Salt Lake City so waiting on notice for national launch or at least test market expansion. This would be an option to fight against the local's increasing costs and let DirecTV focus more on the channels they are mainly for.

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txakura

Scholar

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153 Messages

2 years ago

Antenna not an option?  You get a better picture (no compression of video) if you watch the signal direct from the broadcaster.  ...and there are systems that record the broadcast signal like the DVR built in to your DTV receiver.  Once you're set up it doesn't cost you anything, either!

Contributor

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1 Message

2 years ago

  I losted channel 28 fox network, my granddaughter Disney channel has been lost also. I tried calling DirectV at 800-351-5000 I jump through all your options only to get recording of their working on it. Its been two weeks now and NASCAR racing is on every sunday but its not available. I will try to schedule Dish Network to come and install their equipment. This happens every two years with DirectTV.

Juniper

ACE - Expert

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23.9K Messages

2 years ago


@Fruitland wrote:

  I losted channel 28 fox network, my granddaughter Disney channel has been lost also. I tried calling DirectV at 800-351-5000 I jump through all your options only to get recording of their working on it. Its been two weeks now and NASCAR racing is on every sunday but its not available. I will try to schedule Dish Network to come and install their equipment. This happens every two years with DirectTV.


Switching providers will not save you. All TV providers go through negotiations, most often with local channels. Sure they may not go through it at the same time, but when it is Dish Network's turn will you switch again and keep repeating the process? Local channels use our airways for free so why should TV providers, and us customers by increased costs in our bill, pay more each year for them? I say plug in a regular antenna into your TV to get the free broadcasts which works regardless of what TV provider you have. DirecTV to help is working on their Local Channel Connector (LCC) so that you can plug your chosen OTA antenna into your HDDVR so you can record from the free broadcast and don't have to switch TV inputs. Couple test markets right now (Las Vegas and Salt Lake City) so just wanting for national launch, or at least the test markets expanding.

 

Disney channels are unaffected by your local channel's negotiations as those are the national channels in the package. Currently all Disney channels are on. So if one of yours is not working that would be a technical issue (provided it is your package to begin with) and more details would be needed to try and help fix it.

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(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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2 Messages

2 years ago

I want programs on Chanel 5

NBC

Juniper

ACE - Expert

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23.9K Messages

2 years ago


@clouds4ever wrote:
I want programs on Chanel 5

NBC


Watch it on that antenna you hopefully didn't take down. Otherwise you can watch I when (if) your local affiliate allows DirecTV to have the feed back.

http://promise.directv.com/keeping-you-connected-to-your-local-stations/

-------------------------------------------------------------------------------
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

2 years ago

I'm paying over $110. for DirecTV, and now, on top of  that I have to go out and get an

adapter to watch CBS & NBC? Forget about it! 

 

litzdog911

ACE - Sage

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53.3K Messages

2 years ago


@jeammy69 wrote:

I'm paying over $110. for DirecTV, and now, on top of  that I have to go out and get an

adapter to watch CBS & NBC? Forget about it! 

 


Yeah.  It's crazy that corporate station owners are able to hold providers like Dish, Comcast and DirecTV hostage, demanding more and more money.  Especially when they get to use our public airwaves for FREE.  

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
txakura

Scholar

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153 Messages

2 years ago

"Especially when they get to use our public airwaves for FREE."

Not exactly true.  Not that I'm rooting for the broadcasters. There
aren't very many of them after all the consolidations, but they do pay
quite a bit of money to the feds for the use of the airways, and pay for
the rights to show whatever network they are affiliated with.  ...and
one of the ironies is, they pay people to go out and get the advertising
you're so desperately trying to avoid!

litzdog911

ACE - Sage

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53.3K Messages

2 years ago


@txakura wrote:
"Especially when they get to use our public airwaves for FREE."

Not exactly true.  Not that I'm rooting for the broadcasters. There
aren't very many of them after all the consolidations, but they do pay
quite a bit of money to the feds for the use of the airways, and pay for
the rights to show whatever network they are affiliated with.  ...and
one of the ironies is, they pay people to go out and get the advertising
you're so desperately trying to avoid!


Well, sort of.  My point is that I don't pay anything to view those stations if I use my off-air antenna, so why should service providers have to pay them?

Congress and the FCC could very easily fix this situation .... just let providers like Comcast and DirecTV deliver a DNS station when the local stations get greedy.  But that will never happen because of the strong National Association of Broadcasters lobbyists. 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

2 years ago

I too have not been getting my locals channels that directv charges me for so once again paying for service not received. How is this fair????

Contributor

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1 Message

2 years ago

Yesterday tried turning to channel 41 ( WDRB) and got a message that channel was no longer available.  Today turned to channel 58 (CW) and it was now gone!  What’s up?  Why in two days have I lost two different channels?  Not good! 

shannon02

ACE - Expert

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21.3K Messages

2 years ago

Your channels removed their feed to DTV because DTV will not pay them what they are asking to renew the contract.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

2 years ago

Why are we not getting local channels at our RV Park?

litzdog911

ACE - Sage

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53.3K Messages

2 years ago


@Dorisrvpark wrote:

Why are we not getting local channels at our RV Park?


Could be lots of reasons. The most likely is that you've traveled too far away from your home city so you can no longer receiver the local channel signals.  How far away are you from your home service address?

 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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