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Hendersonville4's profile

Mentor

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3 Messages

Friday, July 5th, 2019 4:33 AM

Closed

Loss of channels

AT&T has failed to properly prepare for the  anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in service. We set up another TV(purchased an antennae) that would give us this basic channel for the interim - assuming we will get the channel back at some time in the future!  I think it's time to contact other providers who can provide continuing service that we PAY for and don't get with AT&T.

ACE - Expert

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20.5K Messages

5 years ago

Not going to go through this again. Old news and in the past. Read the "Announcement" in the yellow box on this page. You are not paying anything for locals in fact lots of subscribers do not even receive locals. 

Contributor

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2 Messages

5 years ago

Who did you contac?  Phone support not available.

ACE - Expert

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20.5K Messages

5 years ago

Support using the chat. Express your disappointment to a live rep.

Mentor

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23 Messages

5 years ago

Yeah it totally suuucks. Though slightly annoying to switch apps, you can download the Locast app to get all your local channels for free. Still, doesn't make up for DTVNOW's bullsheet they've been putting us through. Remember the whole Viacom thing? The only reason I'm still a subscriber is because I am grandfathered into the Live a Little package and HBO, which includes all the viacom channels unlike their new packages. As soon as YouTube TV picks up Comedy Central, I'm heading over there. Much better user interface and the Guide actually works instead of showing me shows that were on an hour ago. So annoying.

Contributor

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1 Message

5 years ago

Live in Hoover. When we going to have this channel back CBS

Tutor

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9 Messages

5 years ago

Well that was rude. If you don’t want to answer my question you don’t have to respond!
I don’t see a yellow box here and didn’t see a answer to my question on the other page or I would’ve ask it!

ACE - Expert

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20.5K Messages

5 years ago

It's to the right or at the top depending on what page you are on.

 

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Contributor

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1 Message

5 years ago

Will I be able to see ALL NFL games with my Total Access - even those on CBS since you are not carrying the local channel?  A $10 credit won't hack it if I lose games.

ACE - Expert

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23.2K Messages

5 years ago

You will still receive all out of market games, in market games will be blacked out as usual.

Master

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3.2K Messages

5 years ago

There's a price increase every year, just like many other services but AT&T doesn't guarantee access to any channels. However, go to https://tvpromise.att.com and you might be able to get a temporary credit.

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