krcunningham's profile

Tutor

 • 

26 Messages

Monday, July 3rd, 2023 2:06 PM

Closed

Local affiliate for CBS and Fox channels have been dropped for Indianapolis region

Dispute over cost with Nexstar has caused Uverse to drop local channels for CBS and Fox.  Will this allow me to terminate contract without penalty?  CBS is the main network I watch.

This conversation has been merged. Please refer the main conversation:

WGN and other terminated channels owned by Nexstar

ACE - Professor

 • 

7.7K Messages

10 months ago

If you signed a contract, you'll have to pay to terminate early. Why do you think new customer rates are so low? In addition, what would you do when Nexstar can't agree to terms with your new provider? Keep in mind they're in several disputes right now.

New Member

 • 

4 Messages

10 months ago

Ready to cut the cord....first you took away my channel 8, so I adopted Fox 59 as my favorite local news station. Now it's gone  along with local CBS.  Service is already overpriced

 Going with Verizon for internet,  no home phone and a streaming service.

(edited)

New Member

 • 

4 Messages

10 months ago

BTW...I have been a customer for over a decade!!!!

ACE - Expert

 • 

35K Messages

10 months ago

There are two sides to this dispute.  Nexstar took away DIRECTVs right to show you the channel.  Yes, this is because their previous contract ended and DIRECTV wasn't willing to pay Nexstar's asking price for the next contract term (which DIRECTV claims is twice the old one).  This will likely get settled before the fall season starts, though maybe not before some football games are played.

Community Support

 • 

231.2K Messages

10 months ago

We understand how important it is to have your favorite local TV channels, @Susema, and we are here to assist.

 

Let's meet in a private message so we can review your account for the missing channels, and get to the bottom of this. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums). Once there, we can continue over the phone, or via chat if you prefer.

 

Looking forward to speaking with you.

 

Amon, AT&T Community Specialist.

ACE - Expert

 • 

27.7K Messages

10 months ago

@ATTHelp You DO realize that there is a dispute between AT&T and Nexstar, of which you can do NOTHING about…🙄🙄🙄🙄

ACE - Professor

 • 

7.7K Messages

10 months ago

@skeeterintexas They've been advertising a $10 credit. In addition, they may be able to give additional money off. (I renewed my $30/mo off a few months ago.)

@Susema If you switch away, remember these:

1) You cannot switch back to U-Verse.

2) No provider is immune to these disputes. In fact, Nexstar may already be in a similar dispute with other providers in your area. What would you do if Nexstar, or someone else, lands in a similar dispute with your new provider?

3) The phrase "cutting the cord" typically refers to cable. Because U-Verse isn't cable, you already cut the cable cord.

(edited)

ACE - Expert

 • 

27.7K Messages

10 months ago

But @ATTHelp said they wanted to “get to the bottom of this” which would make it appear that they were clueless as to why the OP was missing a channel.  *smdh*

ACE - Expert

 • 

24.1K Messages

10 months ago

@krcunningham and @Susema  Pay no attention to the reply from ATTHelp. They haven't a clue. As mentioned, it's a contract negotiation tactic between Nexstar, who own about 190 affiliate stations across the country which includes ABC, NBC, CBS, MeTV etc in various markets. They pulled their network feeds, not U-Verse/DirecTV, to force AT&T to meet their demands, which is a common tactic with station owners. They know that most customers don't undertand how retrans negotiations work so they will just blame the provider with nasty letters, threats of cancelling (or actually cancelling) etc. This happens to all providers at one time or another, usually when the contacts between the station owners and the providers come due.

Providers guarantee the television service but NOT specific channels for this very reason. That's in your TOS.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.