LiveTV not working with u-verse app for iPad

---

@Mjbw2d wrote:

Ever since installing version 4.0.2 (build 3634) of the u-verse app for the iPad on my iPad Air 2, the LiveTV feature does not work.

 

The following is displayed:

 

Video playback could not be started. Please try again in a moment.

(LibraryManager not started)(QP1001)

 

I used this feature alot with the previous app, now neither work.

 

Frustration is compounded by lack of support for the app.

 

Any solution to get the LiveTV feature to work?

---

Click the ATT Customer Care link in my signature, send the PM, explain your no live TV situation.

Include your account #, email address and a good phone # (land or cell) and time to contact you on.

Check the blue PM envelope, upper right on every page, for their reply. Good luck 😉

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Just sent them the e-mail. Thanks for pointing me in a direction.

Now in wait mode.

Still in wait mode. No status update past week.

Still no answer to ploblem.

---

@Mjbw2d wrote:

Still in wait mode. No status update past week.

Still no answer to ploblem.

---

Send them another note and request an update.

It's now May 22, 2015 and still no resolution.

Been having e-mail exchanges with ATT Customer Care and ATT Social Care which at last response on May 12, 2015 stated:

"We are working on the issue, it is a known issue. I am just waiting for my network peers to find a resolution for us."

Current Version 4.1.2 build 3639 still has issue

ref: 00DE0czFk and  500E0J8WtJ 

I've been having the same problem with the U-Verse app on my iPad 2 for the past couple of months.  Not sure if an iOS update or a U-Verse app update caused this problem with not being able to watch Live TV anymore on my iPad.  It used to work fine.  I am VERY frustrated.  My iPad is pretty much useless now as watching Live TV on the U-Verse app was the one app I mainly used on it.