Left and Right Sides of TV Picture Cropped
This problem started this past weekend. We have a Toshiba TV, Model 19LV61OU, and we have the owner's manual.
We had to start using both the U-Verse remote and the Toshiba TV remote when the Volume button on the U-Verse remote stopped working. (I changed the batteries in the U-Verse remote in case the Volume button was just low power batteries. A replacement U-Verse remote has been ordered.)
While using the Toshiba remote to adjust the volume, some other button got pressed and we lost the entire TV image. After following the steps in the Toshiba TV owner's manual, I got the picture back.
But, now, the left and right sides of the picture are cut off - about 5% on each side. With the on-screen U-Verse program Guide displaying, I can't see the channel numbers on the left - I can see "ide" of the word "Guide" and on the far right I can see only the first part of the time in the upper right corner and the name of the program in the 3rd half hour is cut off.
I've tried a variety of suggested steps involving the Zoom on both the U-Verse remote and the Toshiba TV remote. I have the picture settings set to Normal. We have an HDMI connection.
What am I missing here to correct the problem? Until the issues encountered this past weekend the TV picture was fine and not cropped in any way.
Thanks in advance for helpful step-by-step advice.