Savjames's profile

Contributor

 • 

1 Message

Tuesday, June 14th, 2016 2:24 AM

Is there a way to move the closed captioning lower on the screen?

I looked at all of the options on the menu tab and changed my font (lol) but couldn't move them down so they're not blocking the picture. I can make the font blue, yet I don't have the option to move the captioning.

Am I missing something or do yall truly not have a way to fix this?

Contributor

 • 

1 Message

5 years ago

CC button is grayed out on my menu and cannot access it.  Any suggestions   Thanks.

ACE - Expert

 • 

27.7K Messages

5 years ago

@1BIrddog   It sounds like you are trying to use the CC feature of your TV and not your UV receiver.

 

Try this:  Hit the "Menu" button on the Uverse remote.  Toggle down to Options.  You should see a closed caption icon.  Click on that for closed caption options.

Contributor

 • 

2 Messages

5 years ago

You can temporarily remove the captions by pressing the button on your remote which shows the programs you are currently watching. Very useful to get the score.

ACE - Expert

 • 

27.7K Messages

5 years ago

Easier still is to press the red round button marked "C" on the remote.

Contributor

 • 

2 Messages

5 years ago

Unfortunately that does not work on my spectrum remote
--
Keith *****, Director
*****
*****
*****

The information transmitted is intended only for the person or entity to
which it is addressed and may contain confidential and / or privileged
material. Any use other than the intended person or entity is prohibited.
If you have received this email in error, please contact the sender and
delete from your computer.

 

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc]

ACE - Expert

 • 

27.7K Messages

5 years ago


@PasadenaKeith wrote:

Unfortunately that does not work on my spectrum remote
--


You do realize this is an AT&T UVERSE forum, right????

Tutor

 • 

8 Messages

4 years ago

Subtitle conventions aren't followed by AT&T Uverse. #wontfix

They should be 34 pixels high just above the 90% title safe-line.

https://bbc.github.io/subtitle-guidelines/

"The normally accepted position for subtitles is towards the bottom of the screen (Teletext lines 20 and 22"

(edited)

New Member

 • 

1 Message

1 year ago

With the words at the top is just stupid every time I visit my family that has a Vizio tv I need to deal with cc along top of screen blocking faces and so forth just stupid

Scholar

 • 

602 Messages

1 year ago

The type of tv will have no affect on u-verse captions.  They are set by the set top box before they reach tv.  At&t and many other providers do a terrible job providing closed captions, they do the bare minimum or less to meet legal requirements.  Deaf and hard of hearing people often have to report them to get anything fixed.  Many providers still don't even have any captions for 100% of content.  But if laws don't have real penalties and aren't enforced companies ignore them.

New Member

 • 

2 Messages

6 months ago

AT&T doesn't care. I've had numerous cable services and Netflix and Prime TV all of them put the closed captions at the bottom of the screen including DirecTV which AT&T owns. Sadly where I live now only the only available cable "service" is AT&T. It seems like an easy fix, if AT&T doesn't know how to do it they should ask any other network.  

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.