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ACE - Professor

ACE - Professor

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4.7K Messages

Tuesday, October 5th, 2021 11:48 AM

If you’re unable to login to U-verse app

Some things to check.  This works reliably for me.  

login to the myAT&T app 

click More (along the bottom on iOS)

click Manage Profile 

scroll down and see if there’s anything showing for linked accounts 

I have a primary gmail that I used originally, and somewhere along the way I must have been forced to get an att.net userid as well.  This one is what is required for me to access U-verse app. 

Also note, while looking into this, I noticed both email accounts listed were showing as unverified which I then corrected.  

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Professor

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4.7K Messages

2 years ago

What I’ve always found strange about the idea of geofencing this service is if att is smart enough to do this based off the users’ IP address, why not send this signal back to the app to specify why the user can’t use the app instead of having them either infer the reason or write a forum post about it.   

ACE - Professor

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7.4K Messages

2 years ago

Do other providers geofence? Why does U-Verse?

It's gotta be some contractual thing.

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