joegagnier's profile

New Member


1 Message

Sunday, September 3rd, 2023 1:09 PM

How to engage Uverse TV support via email?

Online support/chat do not help with my issues of select local station stuttering and guide errors that make scheduled recording almost impossible.  I have tried diligently. Phone support ties up too much of my time.

It would be awesome if I could escalate service issues effectively via email!

Accepted Solution

Former Employee


32.9K Messages

6 months ago

AT&T does not provide support via email

ACE - Expert


27.4K Messages

6 months ago

As stated, AT&T does not provide customer support via email.

If you would care to describe your issues, perhaps a seasoned user could offer advice, help or direction.

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