How long does it take to upgrade my U-verse TV package?
I spoke with a rep who upgraded me from u-family to u-300. She said it should take about 10 minutes or so for the channels to start working. Its been a couple hours now but still only the u-family channels show. I checked online and it says the order is pending with a completiom date of today at the end of the day? I spoke with 2 other representatives, one said it would be ready in 30 minutes. I waited the 30 minutes with no results so I spoke with someone again and I was guaranteed that I would be running by midnight and it’s past midnight. Does anyone know when my package will be upgraded?