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Mentor
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43 Messages
Sun, Aug 6, 2017 7:14 PM
How do I watch Uverse TV online?
I would like to be able to watch my Uverse TV programming on my desktop computer. I've never tried it before (from uverse .com /live), but it doesn't seem to be possible anymore? All channels appear to be "Off air."
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Accepted Solution
Official Solution
ATTHelpForums
Community Support
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2.5K Messages
3 years ago
We see this post is getting a lot of views.
In a nutshell, desktop viewing is no longer support. You do have the option to use the U-verse app on smart devices like an iPad, iPhone or Samsung smart phone.
The article @babicka linked above goes over the change in detail.
ChrisZ, AT&T Community Specialist
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Official Solution
skeeterintexas
ACE - Expert
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17.6K Messages
3 years ago
The poster that was having problems found the following info on the NBC Olympics website FAQ:
Minimum Web Browser Compatibility:
I run Windows 10 so I have no clue.
Don't mess with old people. The older we get, the less "Life in Prison" is a deterrent.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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babicka
Mentor
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43 Messages
3 years ago
Apparently, I used the wrong search terms to look for an answer. I have just now stumbled upon this post:
https://forums.att.com/t5/Watching-U-verse-TV/Can-no-longer-stream-Uverse-to-Laptop/m-p/5228728#M29493
However, it is not clear to me if *no one* can view their programming, or only Windows users?
It would really be helpful if information about this issue were posted in a highly visible place on uverse.com
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CodeWrangler
Tutor
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1 Message
3 years ago
Why don't you just make a desktop app?...or convert the iOS app for use on macOS (WWDC 2018)?
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gr8sho
ACE - Professor
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2.4K Messages
3 years ago
@CodeWrangler
Att had a working UWS app in Windows 10.
The technology is not the issue. Att has consciously decided to not make watching streaming for its UVERSE customers on laptops and desktops. macOS , Linux, and windows alike. It’s a business decision.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Kat1030
Teacher
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2 Messages
3 years ago
It's a bad business decision. I for one am considering switching after 25 years with AT&T, and I'm sure there are others who won't complain, just leave. I didn't even do much streaming, but the ability to view the guide and program the DVR was very important to me and the phone app is not an acceptable alternative -- it's too small and hard to read.
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David4820
Mentor
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35 Messages
3 years ago
That is one of the reasons I left AT&T for Spectrum. Spectrum has a app you can watch on TV, computer, or anywhere you have an internet connection. Those who have Comcast also have an app as well as faster internet speed. After 8 years with AT&T I decided that the rate goes up and service goes down. That is about all you can do is leave.
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gr8sho
ACE - Professor
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2.4K Messages
3 years ago
That's what competition is all about. If you value uverse.com above all else, then voting with wallet is solution.
The total equation is more complex for some us than just streaming to desktop or laptop.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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randomfamily
Tutor
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1 Message
3 years ago
BOOOOO! Bad decision!!!!!!- why is this even a good option? when is it coming back?
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mpw101
Scholar
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145 Messages
3 years ago
To gr8sho
I wanted to watch some of the 2018 Olympics live. For example the opening ceremonies tomorrow morning. But I am a senior citizen as they say. I am old. I don't have a smart phone or any other "device". I have a desktop and a laptop. And AT&T has decided I am not allowed to live stream the Olympics. I can also no longer use the TV Guide to see what is on and/or chose the shows I want to record. All this has been taken away. But it was not part of the "business decision" to refund any of the monthly fees due to these lost services.
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gr8sho
ACE - Professor
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2.4K Messages
3 years ago
@mpw101
The easiest way is to use a browser and navigate to stream.nbcolympics.com
If your computers have Windows 10, there is an NBCSports app that will make this a little easier.
Your Uverse subscription will unlock the programming. Use ATT as the name of the provider.
For sure these are exciting times to be able to use technology in this way.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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mpw101
Scholar
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145 Messages
3 years ago
gr8sho
I tried this last night when live programming was available. I tried using U verse as a provider (clicked icon) and then I used the drop down list to try AT&T as a provider. Neither one unlocked the programming. See this discusion: https://forums.att.com/t5/Watching-U-verse-TV/Can-I-stream-live-coverage-of-2018-Olympics-on-my-desktop/td-p/5414406
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gr8sho
ACE - Professor
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2.4K Messages
3 years ago
@mpw101
I'll read it, but I tested this myself on my laptop before posting.
As an aside, watching the opening ceremonies is sooo much better on a large screen. An Apple tv or fire tv or similar will allow ability to watch the events that may not be available on the set-top boxes.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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skeeterintexas
ACE - Expert
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17.6K Messages
3 years ago
@mpw101 posted on another thread the their issue was running Windows 7, not AT&T and not the website.
Don't mess with old people. The older we get, the less "Life in Prison" is a deterrent.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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gr8sho
ACE - Professor
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2.4K Messages
3 years ago
Windows 7 works fine. 😁
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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