michaela898's profile



1 Message

Wednesday, November 14th, 2018 4:39 AM

help with AT&T prime video accidental sign up

I was trying to sign into my amazon prime account on my prime video app on my Samsung tv and I think when I clicked "upgrade you account" it charged my AT&T bill which I did not want because I already pay an outrageous amount of money for cable and amazon. 

please tell me if this would charge  my account and who to contact to cancel it. 


Thank You

Accepted Solution

Official Solution

Community Support


229.7K Messages

5 years ago

Hey @michaela898,


Let us help!


Any change to your Prime account should be charged to the card/bank account you have on file with them. You can also verify any charges to your AT&T bill through myAT&T.


Let us know if you have further questions!


Rury, AT&T Community Specialist

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